AshlandLocation
824 US-42 Ashland, OH 44805
419-289-3610

Open tomorrow at 8am

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    • Monday 8am to 5pm
      Tuesday 8am to 5pm
      Wednesday 8am to 5pm
      Thursday 8am to 5pm
      Friday 8am to 5pm
      Saturday 8am to 12pm
      Sunday Closed all day
exterior medina
6080 Norwalk Rd. Medina, OH 44256
330-725-4951

Open tomorrow at 8am

  • View all hours
    • Monday 8am to 5pm
      Tuesday 8am to 5pm
      Wednesday 8am to 5pm
      Thursday 8am to 5pm
      Friday 8am to 5pm
      Saturday 8am to 12pm
      Sunday Closed all day
Wellington
625 South Main St. Wellington, OH 44090
440-647-3725

Open tomorrow at 8am

  • View all hours
    • Monday 8am to 5pm
      Tuesday 8am to 5pm
      Wednesday 8am to 5pm
      Thursday 8am to 5pm
      Friday 8am to 5pm
      Saturday 8am to 12pm
      Sunday Closed all day
Open tomorrow at 8am
Wellington Implement, Ohio

Business Policies

Ordering Non-Stock or Reserving On-Order Equipment

Updated 1/24/2022

Due to current equipment supply chain issues we have less equipment in stock than normal, are experiencing extremely long lead times from our manufacturers and due to unprecedented volatility in our suppliers' production and shipping costs, our equipment prices are increasing without notice.  We're happy to place equipment reservations on equipment on-order or submit special orders with our suppliers for equipment we may not have in stock for you, however we are no longer able to guarantee pricing for equipment until it is delivered to our dealership. We apologize for this inconvenience and will work diligently with you to communicate the status of your order, both in arrival time, and in the event of a price increase.  Our policies are as follows for

Standard configuration machines:

  • Scag / Ferris / Cub Cadet Equipment - $500.00 deposit, refundable or applied to the down payment, to obtain the first right of refusal when a machine arrives

  • Yanmar Excavators - 5% deposit, refundable or applied to the down payment until Yanmar invoices the machine to Wellington Implement, at which time the deposit becomes non-refundable.  Customers will be contacted by the sales representative a few days ahead of the invoice date to offer an opportunity to pass on the machine.  If we receive an affirmative response, or no response, the machine will continue to stay reserved and the deposit becomes non-refundable.

  • All Other Equipment- 5% deposit or $500 (whichever is greater), refundable or applied to the down payment, to get first right of refusal when a machine arrives

Non-standard configuration equipment or non-stock models will require a minimum of 5% or $500 (whichever is greater) non-refundable deposit at the time of order.  The deposit amount will be determined by management.


 

Open Account Terms

To retain the privilege of using an in-house charge, all accounts must be in good standing.  Statements are emailed out on or around the 1st of the month, with payment due on the 10th of the month.  If an account falls past due, the following steps will be taken:                   

  • 30 days past due – finance charges will be assessed at a rate of 2% of the open balance per month
  • 60 days past due - the past due account will be changed to COD.  Any open balance will be charged to a credit card on file to bring the account back to good standing.  To resume charging privileges, please contact a department or store manager.
  • 90 days past due – to reinstate charging privileges, the account must be paid in full (current & past due balances) and will require a credit card be placed on file as a backup payment method should the account reach 60-days past due.
  • 120 days past due – the account may be given to a third party for collections.  Any account sent to collections are ineligible for any future charging privileges 

                                                   

Municipal Accounts

Municipalities and government agencies may utilize in house accounts.  We must have an email address on file where statements can be emailed.   We also will notate on each transaction the name of the person making the charge and, if applicable, will notate a PO number on the invoice.      

 










Parts Return Policy

Wellington Implement's parts personnel do their best to make sure you get the right parts for your needs. If you purchase an incorrect part or no longer need a part, returns may be made within 60 days of purchase under the following conditions:

The original sales receipt is required and parts must be in their original packaging and in saleable condition. Shipping costs are not refundable. Special order parts must be prepaid and are subject to a 20% restocking fee. If you provided us with the model and serial number of your machine and the error is ours, there is no restocking fee. Some special order parts may not be returned. Special order parts that are not picked up within 30 days will be put into our inventory for sale. Parts that have been installed as well as electrical parts are non-returnable. Defective parts are subject to our inspection per manufacturers guidelines.

 


 

New Equipment Return Policy

The sales staff at Wellington Implement does their best to recommend the equipment that is the best match for your application. Satisfaction with this equipment is very important to us. If within 30 days you are not totally satisfied with your machine's performance, you may return or exchange your equipment for a refund of the purchase price, less a 10% restocking fee. Equipment that has been used (for example, a lawn tractor that has cut grass) may be subject to an additional usage fee similar to that of our equipment rental rates.

Our service technicians do their best to prepare and check over a new piece of equipment before delivery. However, in the unlikely event that you do have a defect in material and/or workmanship, we will gladly repair your machine per the equipment manufacturer's guidelines. Returns or exchanges will not be accepted in lieu of making a repair. This is the purpose of a warranty; otherwise, it would simply be called an exchange policy.

Please note, refunds do not include accrued finance charges or freight. If Wellington Implement will be providing transportation for equipment being returned, our normal transportation charges for your zone will be subtracted from your refund. Wellington Implement or the equipment manufacturer is not responsible for misuse or abuse of the equipment. For example, a tractor with a grass catcher isn't made to collect really tall grass to feed your livestock, a combine isn't made to tow semi trucks, and a lawn mower is for use on a lawn. Your return will be subject to inspection based on the condition of the equipment.

Used equipment is non-returnable.