Return Policies

Parts Return Policy

Wellington Implement's parts personnel do their best to make sure you get the right parts for your needs. If you purchase an incorrect part or no longer need a part, returns may be made within 60 days of purchase under the following conditions:

The original sales receipt is required and parts must be in their original packaging and in saleable condition. Shipping costs are not refundable. Special order parts must be prepaid and are subject to a 20% restocking fee. If you provided us with the model and serial number of your machine and the error is ours, there is no restocking fee. Some special order parts may not be returned. Special order parts that are not picked up within 30 days will be put into our inventory for sale. Parts that have been installed as well as electrical parts are non-returnable. Defective parts are subject to our inspection per manufacturers guidelines.



New Equipment Return Policy

The sales staff at Wellington Implement does their best to recommend the equipment that is the best match for your application. Satisfaction with this equipment is very important to us. If within 30 days you are not totally satisfied with your machine's performance, you may return or exchange your equipment for a refund of the purchase price, less a 10% restocking fee. Equipment that has been used (for example, a lawn tractor that has cut grass) may be subject to an additional usage fee similar to that of our equipment rental rates.

Our service technicians do their best to prepare and check over a new piece of equipment before delivery. However, in the unlikely event that you do have a defect in material and/or workmanship, we will gladly repair your machine per the equipment manufacturer's guidelines. Returns or exchanges will not be accepted in lieu of making a repair. This is the purpose of a warranty; otherwise, it would simply be called an exchange policy.

Please note, refunds do not include accrued finance charges or freight. If Wellington Implement will be providing transportation for equipment being returned, our normal transportation charges for your zone will be subtracted from your refund. Wellington Implement or the equipment manufacturer is not responsible for misuse or abuse of the equipment. For example, a tractor with a grass catcher isn't made to collect really tall grass to feed your livestock, a combine isn't made to tow semi trucks, and a lawn mower is for use on a lawn. Your return will be subject to inspection based on the condition of the equipment.

Used equipment is non-returnable.