"Pam, Brad and the service staff at Ashland exceeded expectations. They were respectful of my time. Communicated clearly without excuses, prompt in returning phone calls and helped to solve my issues with a down mower. They treated me as a customer although I hadn't purchased there yet.
Ready for a replacement, I had several options purchasing a new scag . Seeing value past the product, knowing this dealership will keep people productive and successful. My previous experience with Service built a confidence that reasonable expectations will be taken care of after the sale. Josh in the sales department did great. He didn't waste my time, adapted and communicated through my platforms promptly. The sale was simple, efficient and personable.
Overall, this organization is well run and the entire crew works with purpose. Happy to see unity and not egos. I will be purchasing more here. Thanks!"