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Our Customers are our top priority...
Everybody says it, but for us at Wellington Implement it's not something we say, it's something we do.

Day after day, year after year, it is what we have built our business on. It is who we ARE.

No other local dealer offers a wider range of services, enhancements, parts, rentals, support functions and technical expertise than Wellington Implement. With over 35 professionals on staff, Wellington Implement has over 268 years of knowledge to create a rock solid product support network. We have a top-down, no-nonsense strategy of doing what it takes to take care of our customers. No one is afraid to get their hands dirty, to lend a hand, and each of our employees is empowered to make decisions on the spot, all in the name of getting you back up and running as soon as humanly possible

 

How to Request Support – You can contact us by utilizing any of the following means of communication:

  • Use our online form.  This will generate an email that will be immediately viewed on the smartphones of our parts manager, agricultural & residential service managers, precision farming specialist and sales manager.
  • Call us at 440-647-3725.  If you reach us after hours you will be instructed on how to be connected to our 24-hour support line.
  • Call or text a member of our team.  After all, our business is built on relationships and everyone at Wellington Implement is ready and able to offer you support.

 

What Action You Can Expect from Us - When you need support we’re just a click or call away.  Here’s how the process works:

  1. You call, email or text us with your support request.
  2. We assess the time requirements of your need and, if you’re broke down in the heat of battle, you’re considered to be a “unit down” customer and you will take priority over less immediate support requests.
  3. Our management team will collaborate to come up with a plan to resolve your issue.  We will communicate this plan to you, take action and continue to communicate with you until the issue is resolved.

 YOU are our top priority.  Stop in and let us prove it.

VIEW ALL OUR LAWN & GARDEN EQUIPMENT FOR SALE