Mobile Service Technician – Outdoor Power Equipment

Location: Medina, OH (Service Radius: Surrounding Communities)
Reports to: Medina Service Manager

Wellington Implement is a trusted, family-operated dealership serving customers across Northern Ohio through three locations. As a Case IH Pinnacle dealership, we take pride in offering best-in-class service to farmers, homeowners, and commercial property owners.

We are expanding our service offering and hiring a Mobile Service Technician to provide on-site equipment maintenance and light repair for our customers. This role is perfect for a technician who enjoys working independently, delivering great customer experiences, and having a mobile workshop at their fingertips.

We provide a well-equipped service vehicle, strong support from our shop team, and a culture focused on professional development, safety, and pride in workmanship.

What You’ll Do

• Perform on-site maintenance and light repair on outdoor power equipment such as zero-turns, riding mowers, and small tractors.

• Diagnose customer concerns, communicate findings clearly, and provide real-time solutions when possible.

• Complete routine maintenance such as seasonal tune-ups, safety inspections, blade services, belt replacements, and general upkeep.

• Document all parts used, labor performed, and service notes using mobile technology.

• Identify upcoming maintenance needs and sell and schedule next year’s annual service while on-site.

• Maintain the service vehicle as a clean, organized, and professional mobile workshop.

• Represent Wellington Implement professionally in every customer interaction.

• Support the shop team during the off-season or when additional help is needed.

• Provide UTV/side-by-side service as the mobile program expands.
  

This Job Is for You If You Have

• Experience servicing outdoor power equipment (zero-turns, riders, small tractors).

• Strong troubleshooting and diagnostic abilities.

• Knowledge of gasoline engines (4-stroke), small diesel engines, electrical systems, and hydraulic systems.

• Ability to read wiring diagrams and parts schematics.

• Ability to use mobile/tablet systems for work orders and parts lookup.

• Strong communication skills — in person, phone, text, and email.

• A professional appearance and a positive, customer-focused attitude.

• Self-motivated, independent, and takes pride in quality work.

• Valid driver’s license and clean driving record.

• High School Diploma or equivalent.

Professional Appearance & Customer Service Expectation

• We take pride in sending out technicians who represent Wellington Implement well. That means a clean, professional appearance, a positive attitude, and someone who genuinely enjoys helping customers.

• We’re looking for techs who are customer-focused, respectful, and driven to truly take care of the people we serve—not just fix equipment.

What We Offer

• Competitive pay based on experience

• Fully outfitted mobile service vehicle

• Paid vacation

• Excellent health, vision, and dental benefits

• 401K match

• A supportive, family-oriented workplace focused on growth, safety, and doing things right